The Garage Door Doctor
Privacy Notice

Last Updated: December 2025

1. Introduction

TMII Enterprises, LLC (d/b/a The Garage Door Doctor) (“GDD” or “we,” “our,” or “us”) respects your privacy and is committed to protecting it through our compliance with this policy.

This Privacy Notice (our “Privacy Notice”) describes (i) the types of information we may collect from you or that you may provide to us when you visit, access, or interact with our website, www.garagedoordoctor.biz (our “Website”) or use our garage door sale, repair, maintenance and installation services (our “Services”), (ii) our practices for collecting, using, maintaining, protecting, disclosing and otherwise processing that information while operating our business, and (iii) your rights and choices with respect to that information.

This Privacy Notice applies to information we collect:

• through your use of our Website;
• in telephone, email, text, and other electronic communications between you and us, such as when you contact us, request our Services or otherwise submit information to us; and
• when you interact with our advertising and applications on third-party Website and services, if those applications or advertising include links to this Privacy Notice.

It does not apply to information collected by:

• us on or through any other website operated by (i) GDD or (ii) any third-party (including our affiliates or subsidiaries);
• third-party manufacturers of the products we may provide you when you use our Services;
• us offline outside the context of your use of our Services; or
• us or any of our affiliates or subsidiaries related to your or any other individual’s employment or potential employment with us.

IT IS OUR POLICY TO COMPLY WITH APPLICABLE PRIVACY LAWS, SO OUR PRIVACY PRACTICES MAY VARY DEPENDING ON WHERE YOU LIVE. PLEASE SEE THE JURISDICTION-SPECIFIC DISCLOSURES IN THIS PRIVACY NOTICE FOR ADDITIONAL INFORMATION THAT MAY APPLY TO YOU DEPENDING ON WHERE YOU LIVE.

Please read this Privacy Notice carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, please do not use our Website or Services or otherwise provide us with information. By accessing or using this Website or by requesting or receiving our Services, you agree to this Privacy Notice. This Privacy Notice may change from time to time (see Changes to Our Privacy Notice, below). Your continued use of this Website or our Services after we make changes is deemed to be acceptance of those changes, so please check this Privacy Notice periodically for updates.

2. Children Under the Age of 18

Our Website and Services are not intended for children under 18 years of age. No one under the age of 18 years old may directly provide any information to us on or through the Website or as part of requesting or receiving the Services. We do not knowingly collect Personal Data (as defined below) directly from children under 18. If you are under 18, do not use our Website or Services or otherwise provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or username you may use.

If we learn we have collected or received Personal Data directly from a child under 18 on or through the Website or as part of requesting or receiving the Services without verification of parental consent, we will delete that information. If you believe we might have any information directly from a child under 18, please contact us using the information provided in the Contact Information section.

3. Information We Collect About You and How We Collect It

Throughout this Privacy Notice, the term “Personal Data” means any information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual or household. However, Personal Data does not include any de-identified or aggregated information.

Generally

We collect Personal Data from various sources, including:

• directly from you when you provide it to us, including information provided offline in connection to our Services;
• automatically as you navigate through the Website;
• information we create about you as you use the Website, or request, schedule, or receive our Services; and
• from third parties, for example, our business partners.

Information You Provide to Us

We collect the following types of Personal Data directly from you when you use our Website or that you provide when you request or receive our Services: real name, address, email address, telephone number, signature, and payment-related information, including your credit/debit card number or other financial account details (if you send payment to us).

In addition, we may also collect other types of information about you, your home, and/or requested Services that you may provide when you fill out a form (such as via the online chat function available on the Website), send us an inquiry, or schedule an appointment for our Services, or through your correspondence with us, such as the make and model of your current garage door (including records and copies of such correspondence), and otherwise in connection with our performance of the Services requested (including any troubleshooting or other similar activity necessary to provide you with an estimate).

Information We Collect Through Automatic Data Collection Technologies

We may automatically collect certain information when you visit and interact with our Websites, request or receive our Services, or open our emails. Such automated collected information may include:

• details of your visits to our Website, including traffic data, logs, referring/exit pages, date and time of your visit to our Website, error information, clickstream data, and other communication data and the resources that you access, use, or otherwise interact with on the Website;
• your general location based on IP address (this cannot be used to precisely locate you); and
• information about your computer and internet connection, i.e., your IP address, operating system, mobile network information, device ID, advertising ID, and browser type; and
• information reflecting your preferences, trends, activity, and/or behavior while using the Website.

The information we collect automatically may include Personal Data or we may maintain it or associate it with Personal Data we collect in other ways or receive from third parties. It helps us to improve our Website and Services and to deliver a better and more personalized service by enabling us to: (i) estimate our audience size and usage patterns; (ii) store information about your preferences; (iii) customize our Website according to your individual interests; (iv) recognize you when you return to our Website; (v) record your activities on our Website for analytics and debugging purposes; and (vi) determine whether an email has been opened and acted upon.

The technologies we use for this automatic data collection may include:

• Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. Our Website may use both session cookies (which expire once you close your browser) and persistent cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience on our Website. Some of these cookies are managed by us (first-party cookies), while others are managed by third parties that we do not control (third-party cookies). A cookie assigns a unique identifier to your web browser or device and may enable us, our vendors, or third parties to recognize you as the same user who has used the Website and relate your use of the Website to other information about you, such as your usage information and other Personal Data. More information about our use of specific cookies can be found by accessing the cookie consent mechanism available on our Website and reviewing the specific cookies listed under each category of cookies.
• Web Beacons. Pages of our Website and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit us, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).
• Website Interaction and Performance Monitoring Tools. Our Website may also use interaction and/or performance monitoring tools (sometimes called tracking scripts, analytics tools, session replay tools, or heatmap tools). These tools execute code in your web browser to help us collect data about your use of and interactions with the pages and content on our Website. This may include recording your mouse movements, keystrokes, navigation pathways, other actions that you take on our Website, and information automatically transmitted from your web browser to our Website, such as information about your operating system, computer hardware, and browser preferences.

Third-Party Use of Cookies and Other Tracking Technologies

Some content or applications on our Websites may be served by third parties. These third parties may use cookies, pixels, or web beacons to collect information about you when you visit, use, or otherwise interact with our Websites. The information they collect may be associated with your Personal Data or they may collect information, including Personal Data, about your online activities over time and across different websites, online services, and other linked or associated devices. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content or for analytics purposes.

This Privacy Notice does not cover any use of information that such third parties may have collected from you for their own purposes, or the methods used by the third parties to collect that information.

BY CONTINUING TO ALLOW US TO USE ANY OF THE ABOVE DESCRIBED TECHNOLOGIES, YOU HEREBY CONSENT TO OUR RECORDING OF YOUR: (I) USE OF THE WEBSITE OR OTHER COMMUNICATIONS YOU MAY HAVE WITH OUR WEBSITE AND THE DISCLOSURE OF SUCH INFORMATION TO THIRD-PARTY COOKIE, WEB BEACON, OR PIXEL PROVIDERS; AND/OR (II) MOUSE MOVEMENTS, KEYSTROKES, NAVIGATION PATHWAYS, OTHER ACTIONS THAT YOU TAKE OR COMMUNICATIONS YOU MAY HAVE WITH OUR WEBSITE AND OTHER USE OF SUCH TOOLS AND OUR DISCLOSURE OF SUCH RECORDED INFORMATION TO THIRD-PARTY PROVIDERS OF SUCH TOOLS.

Information We Create About You

We may also create certain information about you. When we associate this information with other Personal Data about you, we consider this information to be Personal Data. This information includes unique identifiers, records of products or Services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.

4. How We Use Your Information

We use information that we collect about you or that you provide to us, including any Personal Data:

• to personalize our Website and Services and your experience with the same;
• to provide you with information or Services that you request from us;
• to support, develop, troubleshoot, and debug our Website and Services;
• to facilitate client relationship management (“CRM”) and account administration;
• to create, maintain, customize, and secure your account with us;
• to contact you about our products or Services or products or services offered by our subsidiaries and affiliates that may be of interest to you, including marketing materials, offers, and promotions via email, text message, phone call or other similar means (with your consent, where required by law);
• to process your requests, purchases, transactions, and payments and to prevent transactional fraud;
• to understand how you use our Website and identify any issues in how the Website is used and how we can improve your experience with our Website;
• to provide you with notices about your account, including Service appointments and maintenance reminders;
• to notify you about changes to our Website or any products or Services we offer or provide through the Website;
• to provide you with support and to respond to your inquiries, including to investigate and address your concerns and to monitor and improve our responses;
• to measure and report on the delivery of advertisements, including, but not limited to, counting ad impressions to unique visitors, verifying positioning and quality of ad impressions, and auditing compliance with any applicable specification and other standards;
• to help maintain the safety, security, and integrity of our Website, products and Services, databases and other technological assets, and business;
• for internal testing, research, analysis, and product development, including to develop and improve our Website and Services;
• detecting security incidents, protecting against malicious, deceptive, fraudulent, or illegal activity, and prosecuting those responsible for that activity;
• to carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection;
• to exercise or defend against legal claims, and to comply with our legal, regulatory, and contractual obligations;
• to respond to legally binding requests from law enforcement, regulatory authorities, or other third parties;
• for litigation case management and evidentiary purposes; or as otherwise may be required by applicable law, court order, or governmental regulations; and
• in any other way we may describe when you provide the information;
• to fulfill any other purpose for which you provide it; and
• for any other purpose with your consent or as otherwise permitted by applicable law.

5. Disclosure of Your Information

We do not sell, share, process for targeted advertising purposes or otherwise disclose your Personal Data for purposes other than those outlined in this Privacy Notice, including any applicable jurisdiction-specific addendum or supplement attached to this Privacy Notice. However, we may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

We may disclose Personal Data that we collect or you provide as described in this Privacy Notice:

• to our subsidiaries and affiliates, including for our subsidiaries and affiliates to send you marketing communications about their respective products and services;
• to contractors, service providers, and other third parties we use to support our business and provide services on our behalf, including CRM account management and administration, appointment scheduling, payment processing, and analytics pertaining to your use of our Website (among other similar services);
• to a potential or actual buyer or other successor in the event of a planned or actual merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of GDD’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by GDD about our Website users and customers of our Services is among the assets transferred;
• to fulfill the purpose for which you provide it;
• for any other purpose disclosed by us when you provide the information; and
• with your consent or as otherwise permitted by applicable law.

We may also disclose your Personal Data:

• to comply with any court order, law, or legal process, including to respond to any government or regulatory request;
• to exercise or defend against legal claims and to enforce or apply our Terms of Use or our Terms and Conditions of Sale and other agreements, including for billing and collection purposes;
• to engage in any merger, acquisition, corporate transaction or another situation involving the transfer of some or all of GDD’s assets, which include Personal Data held by GDD about its Website users and customers of its Services; and
• if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of GDD, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

6. Choices About How We Use and Disclose Your Information

We do not control the collection and use of your information collected by third parties described above in Disclosure of Your Information. These third parties may, however, aggregate the information they collect with information from their other customers for their own purposes.

In addition, we strive to provide you with choices regarding the Personal Data we hold about you. We have created mechanisms to provide you with control over your Personal Data:

• Tracking Technologies. We may use certain tracking technologies that may record your activities on our Website and your other online activities, and such recordings may be disclosed and processed by third-parties who provide such technologies. This helps us understand how our Website visitors use our Website. You may opt out of such recording and disable our use of these technologies by adjusting the settings in the cookie consent mechanism available on our Website. If you do not disable these technologies, you explicitly consent to our use of your Personal Data and our recording of your activities on our Website in this way.
• Cookies. You can adjust your browser’s settings to refuse all or some cookies. You may also disable our use of any non-essential cookies (e.g., analytics cookies) through the cookie consent manager on our Website. If you disable or refuse cookies, please note that certain parts of our Website may be inaccessible or may not function properly. You can find more information about cookies at http://www.allaboutcookies.org. As noted above, we do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can learn more about interest-based advertisements and your opt-out rights and options from members of the Network Advertising Initiative on its website (www.networkadvertising.org) and from members of the Digital Advertising Alliance on its website (www.aboutads.info).
• Marketing Communications from GDD (Email). We may use your information to contact you via email about our own products and Services. If you do not wish to have your email address used by us to promote our own products or Services, you can opt-out at any time by clicking the “unsubscribe” link at the bottom of any email or other marketing communication you receive from us. If you opt-out of receiving these types of emails from us, please note that you may continue to receive transactional or account-related communications from us (such as in connection with a product or Services purchase, product or Services experience, or other transaction).
• Marketing Communications from GDD (Text). We may send you agree automated marketing and “refer-a-friend” text messages from us at the mobile number(s) you have provided to us. We will obtain your prior consent to receive text messages from us as and to the extent required by applicable law. Messages may be sent using an automatic telephone dialing system and may include prerecorded or artificial voice calls where applicable. Message and data rates may apply. Message frequency varies. Reply STOP to opt out and HELP for help. Consent is not a condition of purchase. If you sign up to receive text messages from us and no longer wish to have your telephone number used by GDD to promote our own products and Services, you may opt-out at any time by following the instructions stated in the pre-recorded voice message, texting STOP in response to the text message you received, or otherwise contacting us at privacy@garagedoordoctor.biz. We do not charge for receiving text message alerts, but message and data rates may apply. Supported carriers include AT&T, Verizon, MetroPCS, Sprint, Boost, T-Mobile, Alltel, Virgin Mobile, and U.S. Cellular. Such carriers are not liable for delayed or undelivered messages.

7. Other Privacy Rights & Related Disclosures

General (Accessing, Correcting, and/or Deleting Your Personal Data)

In addition to the choices made available to you with regard to your Personal Data that we have collected, you may also request access to or the correction or deletion of your Personal Data by notifying us through the Contact Information section below. However, we cannot accommodate a request to change or delete your Personal Data if we believe that such change or deletion would either violate a legal obligation or cause the Personal Data to be incorrect.

Jurisdiction-Specific Privacy Rights and Disclosures

The law in some jurisdictions may provide you with additional rights and disclosures regarding our processing of your Personal Data. To learn more about our processing activities and any additional rights with respect to such data that may be applicable to you as a resident of one of these jurisdictions, please see the privacy addendum for your state that is attached to this Privacy Notice.

Your Texas Privacy Rights and Disclosures

If you are a resident of Texas, please refer to the Texas Privacy Addendum.

8. Do Not Track (“DNT”) Signals

Some web browsers permit you to broadcast a signal to Website and online services indicating a preference that they “do not track” your online activities. Except as otherwise described in this Privacy Notice (including any jurisdiction-specific addendum) with respect to legally required browser-based opt outs, we do not recognize or honor such browser-initiated DNT signals and we do not modify what information we collect or how we use that information based upon whether such a signal is broadcast or received by us.

9. Data Security

We have implemented measures designed to secure your Personal Data from accidental loss and from unauthorized access, use, alteration, and disclosure.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your Personal Data, we cannot guarantee the security of your Personal Data transmitted over the internet, including to our Website. Any transmission of Personal Data is at your own risk. We are not responsible for circumvention of any privacy settings or security measures deployed on our Website or information technology systems.

10. Data Retention

We will only retain your Personal Data for as long as necessary to fulfill the purposes for which we collected it and in accordance with our legal obligations, our records retention practices, or as otherwise permitted or required by law.

For example, if you have set up an account with us on our Website, we will retain your Personal Data associated with that account for the entire time that you keep it open or until you request us to delete your Personal Data (subject to the below). In addition, we may have a legal obligation to retain Personal Data relating to a purchase you made with us. We will delete your data once the legal obligation expires or after the period of time specified in our records retention guidelines.

Similarly, we may need to retain Personal Data in order to exercise our legal rights or defend legal claims involving you (or the company at which you work if it is one of our customers). We will delete this information once it is no longer needed for such purposes.

We may also retain some or all of your Personal Data when your information is subject to one of the following exceptions:

• When stored in our backup and disaster recovery systems. Your Personal Data will be deleted when the backup media your Personal Data is stored on expires or when our disaster recovery systems are updated.
• When necessary to help ensure the security and integrity of our Website and IT systems. Your Personal Data will be deleted when we no longer require it for such purposes.

11. Third-Party Sites

Our Website may contain links to third party Website or services that are not owned or controlled by us. Please be aware that we are not responsible for the privacy practices of such other Website or services. The privacy practices of these third parties, including details on the information they may collect about you, are subject to the privacy statements of these parties, which we suggest you review.

12. Changes to Our Privacy Notice

We may change this Privacy Notice at any time. It is our policy to post any changes we make to our Privacy Notice on this page. If we make material changes to how we treat our users’ Personal Data, we will provide a notice on the Website’s home page. The date this Privacy Notice was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this Privacy Notice to check for any changes.

YOUR CONTINUED USE OF OUR WEBSITE OR SERVICES FOLLOWING THE POSTING OF CHANGES CONSTITUTES YOUR ACCEPTANCE TO SUCH CHANGES.

13. Contact Information

If you have any questions or concerns regarding our Privacy Notice, please contact us at:

The Garage Door Doctor
Telephone: 844-236-8448
Email: privacy@garagedoordoctor.biz
Address: 3254 E. Broadway Rd., Phoenix, AZ 85040 U.S.A.

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The Garage Door Doctor
Privacy Notice Addendum for Texas Residents
(Texas Privacy Addendum)

Last Updated: December 2025

1. Introduction

This Privacy Notice Addendum for Texas Residents (the “Texas Privacy Addendum”) supplements the information contained in GDD’s Privacy Notice and applies solely to all visitors, users, customers, and others who access our Website or otherwise use our products or Services and reside in the State of Texas (“consumers,” “you,” or “your”). We adopt this Texas Privacy Addendum to comply with the Texas Data Privacy and Security Act (the “TDPSA”). Unless otherwise expressly stated, all terms in this Texas Privacy Addendum have the same meaning as defined in our Privacy Notice or as otherwise defined by the TDPSA.

2. Scope of this Texas Privacy Addendum

Certain information we collect about you, including Personal Data, may not be covered by this Texas Privacy Addendum because it is exempt from the TDPSA. For example, this Texas Privacy Addendum does not apply to:

• Personal Data we collect about you when you are acting in a commercial or employment context with GDD, such as if you are (i) a job applicant, employee, or contractor of GDD, or (ii) an individual representative of a corporate customer or client of GDD in connection with a B2B transaction or related activity involving GDD;
• Information we collect about you that has been lawfully made available through government records or that we reasonably believe has been lawfully made available to the general public through widely distributed media (or by you or another person to whom you disclosed the information) unless you restricted that information to a specific audience; or
• Information that has been deidentified and cannot reasonably be linked to an identified or identifiable consumer, or a device linked to that consumer.

3. Information We Collect About You and How We Collect It

We may collect and process the following categories of Personal Data about consumers:

• Identifiers, including name, postal address, IP address, signature, contact information (e.g., postal address, telephone number, email address), payment-related information, including your credit/debit card number or other financial account details (if you send payment to us), unique identifiers (e.g., device/advertising IDs), and other similar identifiers.
• Commercial Information, including details of transactions carried out with us, such as through a consumer’s use of our Website (e.g., records of products or Services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies).
• Internet or other electronic network activity (“Internet or Network Activity”), such as information regarding a consumer’s interaction with our Website, including through the use of cookies, web beacons, and tracking technologies (as further described in the Information We Collect Through Automatic Data Collection Technologies section of our Privacy Notice).
• Geolocation data, such as IP-based geolocation data, which may be used to locate the city and state that consumers are in when they access our Website but cannot be used to precisely locate them.

However, we do not collect or otherwise process any “sensitive data” within the meaning of the TDPSA.

4. Sources of Personal Data

We collect the categories of Personal Data listed above from those sources described in our Privacy Notice.

5. USES OF PERSONAL DATA

We only use your Personal Data for the purposes described in our Privacy Notice. We will not use the Personal Data we collected for materially different, unrelated, or incompatible purposes without providing you notice.

In addition, we do not use your Personal Data with any automated processing, including to evaluate, analyze, or predict personal aspects related to your economic situation, health, personal preferences, interests, reliability, behavior, location, or movements (otherwise known as “profiling”), which may produce a legal effect concerning you or similarly significantly affect you.

These decisions include decisions that result in the provision or denial by the controller of financial and lending services, housing, insurance, education enrollment, criminal justice, employment opportunities, health care services, or access to basic necessities, such as food and water.

6. DISCLOSURES OF PERSONAL DATA

We may disclose your Personal Data to certain third parties for the purposes described in our Privacy Notice. To learn more about our disclosures of the Personal Data we collect and the corresponding third-parties to whom we disclose such Personal Data, please refer to the table below.

In addition to the above, we may disclose any or all categories of Personal Data (i) at your direction or upon your request, or (ii) to another third party (including government entities and/or law enforcement entities) as described in the Disclosure of Your Information section of our Privacy Notice.

7. Sale of Personal Data & Processing Such Data for Targeted Advertising Purposes

“Sale” of Your Personal Data for Monetary or Other Valuable Consideration
The TDPSA defines the “sale” of Personal Data as the “exchange of Personal Data monetary or other valuable consideration by a controller to a third party.” Although we do not sell your Personal Data as the term “sell” is commonly understood to require an exchange for money, we may disclose the following categories of Personal Data: Identifiers, Commercial information, Internet or Network Activity, and Geolocation data to the following categories of third parties: Our affiliates and subsidiaries and Third-party cookie and other web-tracking technology providers for purposes of marketing; analytics; measurement and improvement; and customization and personalization, which may be deemed a “sale” under the TDPSA.

You may opt-out of certain sales as described in the How You May Exercise Your Opt-Out Rights section below. Please note that we may provide Personal Data to our processors that perform services for us pursuant to a contract; the right to opt-out does not limit our ability to provide Personal Data to these processors.

Processing of Your Personal Data for Targeted Advertising
GDD does not process Personal Data for “targeted advertising” purposes (as that term is defined in the TDPSA).

8. Privacy Rights

The TDPSA provides Texas residents with specific rights regarding their Personal Data. This section describes your TDPSA rights and explains how to exercise those rights. With the exception of opt-out rights, only you may make a Consumer Request related to your Personal Data. For opt-out rights, you or someone that you have authorized to act on your behalf (an “authorized agent”) may submit an opt-out request on your behalf.

• Right to Know/Access. You have the right to confirm whether we are processing your Personal Data. This right includes the right to access and receive information about Personal Data that we collect about you – and is otherwise referred to as a “Right to Know” request. You must specifically describe whether you are making a Right to Know request or a Data Portability request (defined below). If you would like to make both such requests, you must make them clear in your request. If it is not reasonably clear from your request, we will only process your request as a Right to Know request. You may make a Right to Know or a Data Portability request twice annually at no charge.
• Right to Obtain a Copy (Data Portability). If we are processing your Personal Data that you previously provided to us and that Personal Data is available in digital format, you have the right to request that we provide you a copy of, or access to, all or part of such Personal Data in a portable, and to the extent technically feasible, readily usable format that allows you to transmit that information to another controller without hindrance (a “Data Portability” request). You must specifically describe if you are making a Right to Know or a Data Portability request. If you would like to make both requests, you must make them clear in your request. If it is not reasonably clear from your request, we will only process your request as a Right to Know request. You may make a Data Portability request twice annually at no charge. We will not provide data that we believe would disclose our trade secrets.
• Right to Correct. You also have the right to request that we correct any incorrect Personal Data about you to ensure that it is complete, accurate, and as current as possible, taking into account the nature of the Personal Data and the purposes for processing such Personal Data. In some cases, we may require you to provide reasonable documentation to show that the Personal Data we have about you is incorrect and what the correct Personal Data may be. We may also not be able to accommodate your request if we believe it would violate any law or legal requirement or cause the information to be incorrect or if the Personal Data is subject to another exception under the TDPSA.
• Right to Delete. You may have the right to request that we delete Personal Data that we have collected or otherwise received about you. Subject to certain exceptions, we must delete your Personal Data.
• Right to Opt-Out of Certain Processing. To the extent applicable, you have the right to opt-out of our processing of your Personal Data for the purposes of: (i) the sale of your Personal Data; (ii) targeted advertising; or (iii) profiling in furtherance of decisions that produce legal effects or similarly significant effects concerning the consumer. Please note, however, that GDD does not process Personal Data for purposes of targeted advertising or profiling within the meaning of the TDPSA.
• Non-Discrimination. We will not discriminate against you for exercising any of your TDPSA rights.

9. Exercising Your TDPSA Privacy Rights

Sale of Personal Data: For instructions on how to exercise your right to opt-out of the “sale” of your Personal Data, please see the How You May Exercise Your Opt-Out Rights section below.

All Other TDPSA Rights: To exercise any of your other rights described above (with the exception of opting out), please submit a request (a “Consumer Request”) to us by:

• Calling us toll-free at: (844) 236-8448.
• Emailing privacy@garagedoordoctor.biz.

Verifying Your Requests
We may need additional information to authenticate your request. We may need to obtain additional information about you that we do not already have to be able to authenticate your request. If you provide us with new Personal Data that we do not already have about you, we will use it solely for the purpose of authenticating your request. We will let you know if we need more information from you to authenticate your request. Please reply to our requests promptly. We will communicate with you about your requests via email. We will use the email address you provided when submitting your request. If we cannot authenticate your identity, we will let you know.

Responding to Your Requests
We aim to promptly authenticate and respond to your requests within 45 days of receipt but may require a total of up to 90 days to respond to your requests. If we require additional time beyond the initial 45 days after we receive your request, we will let you know within the first 45 days. We do not ordinarily charge a fee for our response to your requests. However, we may do so to the extent your request(s) are excessive, repetitive, or manifestly unfounded. If we determine that charging a fee is warranted, as permitted by the Relevant State Laws, we will let you know and will provide you with an estimate of the associated costs of responding to your request(s). If we determine that we cannot or will not take the action that you requested, we will let you know. We will inform you of our reasons for not taking action and any rights you may have to appeal the decision. You can submit a request to appeal a prior decision by contacting us at privacy@garagedoordoctor.biz or 1-844-236-8448. We will respond to your requests via email. We will contact you at the email address you provided when submitting your request(s).

How You May Exercise Your Opt-Out Rights
You have the right to direct us to not sell your Personal Data for monetary or other valuable consideration at any time. You (or your authorized agent) may exercise the right to opt-out of the “sale” of your Personal Data by configuring your web browser to transmit the Global Privacy Control signal. For more information, please see https://globalprivacycontrol.org/.

Appeals Process
You may appeal a refusal by us to take action on your request to exercise any of the above rights within a reasonable period of time after we provide you notice of such refusal by contacting us using the Contact Information listed below. Within sixty (60) days after we receive your appeal, we will inform you in writing of any action taken or not taken in response to your appeal, including any explanations for the reasons for the decision. If your appeal is denied, you may lodge a complaint with the Texas Attorney General through their contact information available at: https://www.texasattorneygeneral.gov/consumer-protection/file-consumer-complaint.

10. Changes to This Texas Privacy Addendum

GDD reserves the right to amend this Texas Privacy Addendum at our discretion and at any time. When we make changes to this Texas Privacy Addendum, we will post the updated addendum on the Website and update the addendum’s effective date. Your continued use of our Website following the posting of changes constitutes your acceptance of such changes.

11. Contact Information

If you have any questions regarding our Texas Privacy Addendum, please contact us at:

The Garage Door Doctor
Telephone: 844-236-8448
Email: privacy@garagedoordoctor.biz
Address: 3254 E. Broadway Rd., Phoenix, AZ 85040 U.S.A.